|
Terms & Conditions
By submitting this
order online, sending via fax or requesting via email, Customer
understands and agrees that they are hiring the services of Honesty
First Auto Transport Inc., a Federally licensed transportation
brokerage (MC#632461), to arrange the shipment of their vehicle(s) with
a Federally licensed and insured Contract Carrier, hereinafter referred
to as ‘Carrier’. They further have read, understand
and
will abide by the following terms and conditions.
Customer must prepare the vehicle for transport by disarming any alarm
systems and/or providing necessary remotes for alarm systems, and
removing or retracting all loose and/or protruding accessories from the
vehicle.
Customer’s vehicle(s) is/are considered in operational
condition
and must be able to be driven onto and off of the carrier under the
vehicle’s own power at all times during shipment unless
clearly
noted on customers order as ‘In-op’ or
‘Non-operational’. Non-operational
vehicles must
roll, brake and steer. Vehicles that are non-operational or become
non-operational during shipment, for any reason, will be subject to an
additional, industry standard, non-operational fee of One Hundred and
Fifty Dollars ($150.00).
Customer agrees and understands that their vehicle(s) must be free of
contents as neither Honesty First Auto Transport Inc. nor Carrier are
licensed to handle the transportation of “Household
Goods.” Damage to, loss of or fines levied to
Carrier
resulting from any unauthorized contents present in the vehicle during
shipment are the sole responsibility of the Customer.
Customer’s total price for the transportation of their
vehicle(s)
is factored using numerous pieces of information including, but not
limited to, the size and/or weight of the vehicle(s). Misrepresentation
to Honesty First Auto Transport Inc. of the vehicle(s) size and/or
weight may result in additional fees and/or the cancellation of the
order. Orders canceled due to misrepresentation of the vehicle(s) will
forfeit any service fees which have been previously paid.
It is the Customer’s responsibility to ensure that the
vehicle(s)
is/are ready to be released to the chosen Carrier by the projected
pickup date given on the order. Failure to release the vehicle(s) to
the chosen Carrier on or after the date given by the Customer when
placing their order may result in a ‘Dry Run’ Fee.
Industry
standard for a 'Dry Run' fee is One Hundred Dollars ($100.00).
Customer may request pick up dates, but understands that, due to the
nature of the industry, such dates are requested only and not
guaranteed.
Once a Carrier is assigned to their vehicle(s), Customer will be given
the estimated dates of pickup (and delivery when possible) as well as
the Carrier name and direct business phone number. Any dates given are
the Carrier’s projections only and are given solely to assist
both the Customer and the Carrier in the general arrangement of their
schedules; dates given are not guaranteed, as certain conditions can
alter a Carrier’s schedule (i.e. weather, road conditions,
mechanical problems, etc.) As such, Customer may never hold
Honesty First Auto Transport Inc. liable for expenses incurred as the
result of any delays, including, but not limited to, any car rental
fees incurred by Customer. It is strongly recommended that
the
Customer maintain reasonable contact with the Carrier and/or Honesty
First Auto Transport Inc. to stay up to date on any schedule changes.
Carrier will contact the Customer by phone at the numbers provided by
the Customer in order to schedule an appointment for pickup and
delivery of the vehicle(s). It is the Customer’s
sole
responsibility to verify that all contact phone numbers given to
Honesty First Auto Transport Inc. and subsequently to the Carrier are
correct. In the event the customer is unable to meet the driver for an
appointed time for pickup or delivery, the Customer may designate an
Agent on their behalf to release and/or accept the vehicle(s). Customer
understands that if neither Customer nor their Agent is able to accept
and/or remit proper payment for the vehicle(s) on delivery at the
destination, the vehicle(s) may be stored in a facility chosen by the
Carrier at the Customer’s expense.
Payments for the balance due to the Carrier must be made on or before
delivery of the Customer's vehicle(s), unless payment on pickup is
pre-arranged. Payments made to the Carrier must be in the form of Cash,
Cashier’s Check or Money Order only. (It is the
Customer’s responsibility to verify the Carrier’s
preferred
method and/or the proper spelling of their Company’s name for
such).
Customer agrees and understands that the Carrier that accepts and
transports the Customer’s vehicle(s) will perform a vehicle
inspection report (AKA Bill of Lading) at the origin. Customer should
under no circumstances release a vehicle to a Carrier without an
inspection report. This contract is subject to all of the terms and
conditions of the Carrier’s straight bill of lading and any
liability exclusions therein. Carrier and Customer, or
Customer’s
agent, are both required to verify and sign the initial inspection
report. Failure to do so could result in the Customer’s
inability
to process a damage claim. Carrier assumes responsibility for any
damage not noted on the initial vehicle inspection report from that
point, and throughout the transportation period, until the vehicle(s)
is/are delivered at the agreed destination. Honesty First Auto
Transport Inc. has no responsibility or liability for any damage to the
vehicle(s) during transport or at any other time. Carrier and Customer,
or Customer’s Agent, must thoroughly inspect the vehicle one
final time upon delivery and both must sign the final inspection
report. In the event there is damage during transport, Customer, or
Customer’s Agent, must note those damages on the final
inspection
report, pay the remaining balance due stated on the contract and then
contact the Carrier’s main office and, subsequently, their
insurance company. Failure to note any damage on the final inspection
report releases the Carrier of liability and could result in the
inability to process a damage claim.
All Carriers selected by Honesty First Auto Transport Inc. are required
to maintain the requisite insurance to protect the Customer's
vehicle(s) during transport to the destination.
Customer may, at any time, request and receive from Honesty First Auto
Transport Inc. a copy of the Operating Authority as well as the
Insurance Certificate for the Carrier selected for their order. Copies
of the Carrier’s direct bill of lading may be obtained from
the
Carrier’s driver and/or their main office at the phone
numbers
provided. Customer is further granted the right and ability to refuse
the service of the selected Carrier based on this or any other
information and to request to be set up with a different Carrier by
Honesty First Auto Transport Inc.
Customer may never hold Honesty First Auto Transport Inc. liable for
damages to vehicle(s) and/or any contents.
In the event that the Carrier is unable to safely access the pickup or
delivery addresses given by the Customer, the Customer agrees to meet
the Carrier at a nearby location in order for the Carrier to safely
perform their service. Alternately, the Customer will allow the Carrier
to hire a local service, at the Carrier’s expense, to assist
the
Carrier in providing their service in a ‘door to
door’
aspect for the Customer.
Honesty First Auto Transport Inc. will not charge a Deposit, which
constitutes their Service Fee, until a Carrier is assigned and
confirmed to pick up and transport the vehicle(s) listed on the
Customer’s order. Once the selected Carrier's
information
is provided to the Customer, the Service Fee/Deposit charged by Honesty
First Auto Transport Inc. is due and payable. Upon releasing their
vehicle(s) to the Carrier selected for them, the Customer accepts the
service from Honesty First Auto Transport Inc. to be complete. Any
Service Fees/Deposits due to Honesty First Auto Transport Inc. and not
paid by the time the vehicle(s) is/are loaded onto the selected carrier
will become past due. Customer will be granted a 24 hour grace period
from the time of pick up to settle any past due amount. Amounts beyond
24 hours past due will be assessed a $25 (Twenty Five Dollar) past due
fee that will be added, along with the past due amount, to the
Carrier's balance due amount and collected by the Carrier before the
vehicle(s) will be released at delivery.
Customer agrees and understands that these terms are the only contract
between the Customer and Honesty First Auto Transport Inc. These
documents supersede any and all verbal or written communications.
This agreement shall be governed by and construed in accordance with
the laws of the state of California. The parties further agree that any
legal action arising out of this Agreement must be filed in a court of
jurisdiction within Los Angeles County, California and that Honesty
First Auto Transport Inc.'s liability is limited to the amount of
Honesty First Auto Transport Inc.’s service fee only.
Customer
hereby submits to the jurisdiction of such courts and waives any right
to jurisdiction in any other location.
|
